Help, answers, and how to reach us.
Plinq is monitored 24/7. If you're seeing slow responses or errors, the most likely cause is a temporary issue with our backend or a third-party service.
View live status page (hosted by UptimeRobot — shows uptime, response times, and any current incidents).
The fastest way to reach us is by email. We aim to respond within one business day (often much sooner).
hello@getplinq.com
If you've found a security vulnerability, please email us using the address listed in our security.txt so we can prioritize the report and acknowledge you for the find.
Install from the Chrome Web Store. Pin the extension to your toolbar for one-click access, then sign in (or create a free account) the first time you open it.
Open the Plinq popup, click the copy icon next to any saved link, then paste into Gmail, Outlook, HubSpot, Slack, or any rich-text editor. The recipient sees your anchor text — not the URL.
When you enable tracking on a link, Plinq generates a redirect URL. When someone clicks it, our server logs the click (timestamp, device, approximate location, and referrer) and instantly forwards them to the real destination. The recipient sees no difference — but you can see exactly when and where your link was opened. Tracking is opt-in per link.
Open the Plinq extension, go to Settings, and click Manage Billing. That opens the Stripe customer portal where you can cancel, change plans, or update payment methods. Cancellation takes effect at the end of your current billing period.
Open Settings in the extension and click Export. This downloads a JSON file containing every link, folder, and color tag you've saved. You can re-import it later or move to a different Chrome profile.
Email hello@getplinq.com with: